Most companies don’t need full-time Mac technical support. That’s where we come in. For the past 12 years, American Tech Support has been providing outsourced IT tech support for companies in the Denver area. Whether you are an individual, a small business with just a couple of Apple devices or are a large enterprise with a department of Apple Macintoshes and a full IT department, we can help. You’ll find us helping to troubleshoot software issues with operating systems and applications, helping to design and implement networks, and occasionally repairing a broken computer.
Our techs keep up-to-date on the latest issues and developments in the Apple tech support industry. When one technician doesn’t have the immediate answer to a problem, chances are another of our technicians will. Instead of hiring a single support person to handle your needs, you get an entire team of dedicated professionals.
Often, we are contracted by a company’s internal IT staff to help provide the same IT services that they provide to the PC users when they don’t have the ability to provide the same quality of support for their Apple device. In other cases, we are the IT department, providing all day-to-day help desk needs as well as making recommendations for future needs. For us, the platform isn’t the focus, the users are.
We offer various levels of support, from the occasional repair to regulary scheduled support and maintenance visits. We personalize our support to your needs rather than offer complicated membership clubs and programs. Also, since we’re not affiliated with any reseller, our recommendations are not tied to sales quotas.
So, if you’re looking for solid IT services for your company’s Apple devices, do what many other companies have done and contact us.