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Network Security

June 17th, 2008

There are many different faucets that you’ll need to look into when you’re setting up that business computer system and it doesn’t matter whether you’re about to start a big or small business, the network security is of paramount importance. As well, there are many different companies that supply the necessary networking essentials and when you search computer repair denver it should be easy to see that there is one option for computer repair that stands above the others.

American Tech Support prides itself on being able to touch on all the various aspects of what a good company does to ensure that their clients have all the best in network security. A search for computer repair denver will lead you to the right place which is the Advanced Tech Support website.You need to protect your system from hackers and all the various viruses that are compromising systems today and to do that you’ll need a comprehensive team of professionals that can look after you. Look to the best at American Tech Support and they will give you all the protection that you will need.

The Computer In Business

June 17th, 2008

When you’re searching for computer repair denver, it’s important to remember that you’ve got one choice that’s close at hand when it comes to technical repairs and that’s American Tech Support. The computer has become as fundamental to American business as the typewriter was once, and when you need some repairs done in a fast and efficient manner, you’ll only want the best experts to work with you.

So computer repair denver will be the search that lands you in one spot—at the doorstep of American Tech Support where both in house and telephone support are available. You need to know that you’re always covered even in locations like south Florida, and that’s where a team of professionals you know you can trust comes into play.

It’s good to know that the company you deal with has the option of flexible payment schedules as well—with American Tech Support you can get per incident contracts as well as a yearly package so you’re covered no matter when an emergency crops up. It’s always good to have the professionals on your side.

The All Important Server

June 17th, 2008

Ask anyone you meet what the most important part of their car is and most will tell you it’s the engine. The engine is the part of any vehicle that moves it forward and in the end makes it useful—without an engine, most cars wouldn’t be very useful at all.

Computers are the same way. They need an engine that will drive them and keep them hooked up to the world of communications. If the server you’re using isn’t working at a peak level, you’re going to need technical support to find out what’s wrong and server repair denver is the category that you’ll need to look under in the Colorado area. American Tech Support can help here too. They’ve got server solutions that are geared toward small businesses and they can maintain the server you’ve got to ensure that your business runs smoothly.

There’s lots to choose from when you’re looking for server repair denver specialists. They need to have a great product support team and be able to see you though all the issues that might crop up. That’s why you need the professionals at American Tech Support.

Email Support

June 17th, 2008

With today’s modern business, it’s essential that you have the best in equipment. Unfortunately, there are many companies still that have made the transition over to computers but they still don’t have a backup plan for computer repair needs. They haven’t factored in the idea that the technology needs to be backed with the team of professionals. Some of the tech people in various states understand this problem and to that end those working in pc repair denver are an example of how to cover this situation.

Specifically, the professionals at American Tech Support are able to troubleshoot your email system—they’ve got years of experience with Microsoft email technology and are happy to pass that along to make your experience with them more profitable. As far as all the places that you can go for pc repair denver, American Tech Support is one of the best ones. They know how to work hand in hand with the latest Microsoft technology so that all your computer-based communications systems will work at peak capacity for you.

Those Costly Phone Delays

June 17th, 2008

It used to be that the average American businessman or woman spent what was considered a lot of time on the phone. Before the computer revolution that changed business, this was thought of as a necessary evil for getting goods and services bought and sold. Not anymore.

This is the age of the Internet and the quick and efficient exchange of information through computers. To that end it’s necessary to have a technical support no matter where you happen to be and companies like American Tech Support offer a variety of services like the one for computer repair denver.

American Tech Support delivers the best in this kind of support so that businesspeople can relax and enjoy the benefits of knowing that they’ve got a specialized service that can be used for specific problems. If you need computer repair denver for a particular Microsoft problem, no worries. This company has all the common Microsoft problems covered. Let them worry so you don’t have to—that’s the entire point.

It’s the Internet and computer age. Why not work on your business and let the experts at American Tech worry about the technical problems so you don’t have to?

Tech Support - How To Choose A Good One

June 6th, 2007

Ethics is first and foremost when choosing a Computer Service Company. This company will have complete access to ALL of your company’s secrets/data.

Choose a company that has excellent referrals and is insured. If you can find a bonded company, with the first two qualifications you’ve found a great start. Personal meetings with the Business Manager and/or Tech is important. This meeting/interview can occur casually during a common event that allows the service company to view and estimate the needs of a company’s network and computers, a network analysis. These are free most of the time but for larger networks and multiple servers, the benefits of the analysis alone are worth their charges. Discuss needs, schedules, availability and responsiveness. Receive credentials during this meeting (IT credentials, Liability Insurance, Bonding and Background checks/Drug Tests). Remember, this is the most important service company trust issue you will make a decision for. Do not be afraid to ask for these but give the company some time, current drug test reports will take longer.

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iPhone (take the next train)

June 6th, 2007

June 23rd….

Will there be people in line overnight at the Cingular (The new AT&T)? YOU BET!

From all the hype and advertising going on about this product, you can bet that we will see some yahoo doing something real stupid just because the frenzy s getting all weird.

The fact is this device is a first generation piece of hardware (and software). Even though it is VERY COOL, that major fact of it being 1st gen alone is the only reason you need not to buy it. Wait until it has had its beta in the wild with millions of people swearing at their iPhones’ little “nuances”. It most likely will cost a couple hundred dollars less by then anyway.

Other FACTS and comments to be concerned about:

1. Price - $500 to $600 (no one knows yet). Consider the RAZOR was $500 initially
2. No 3G! - Why did they skimp?
3. Touchscreen performance - Big fingers will be frustrated
4. No corporate exchange push email - All the Ubersuits might not want to toss their crackberries just yet
5. Battery performance, especially with a non removable battery - 5 hour battery life and no replacement? Better plan on two chargers for home and office
6. No GPS - stupid (I hope GEN2 gets this)

Thank me later

What is Ubuntu?

June 4th, 2007

OK, I get the message. Ubuntu has finally bubbled to the surface. Noobs are talking about it but me being a starched Windows/MAC user I ask myself… “Do I really need to learn an new OS when all of my apps are content living in their own worlds?”. Maybe I should be more open minded. I could slice my harddrive into three pieces and boot into Ubuntu when desired… But I really have to ask WHY????

For yours and my education I copied this from their official site:

Ubuntu is a community developed operating system that is perfect for laptops, desktops and servers. Whether you use it at home, at school or at work Ubuntu contains all the applications you’ll ever need, from word processing and email applications, to web server software and programming tools.

Ubuntu is and always will be free of charge. You do not pay any licensing fees. You can download, use and share Ubuntu with your friends, family, school or business for absolutely nothing.

We issue a new desktop and server release every six months. That means you’ll always have the the latest and greatest applications that the open source world has to offer.

Ubuntu is designed with security in mind. You get free security updates for at least 18 months on the desktop and server. With the Long Term Support (LTS) version you get three years support on the desktop, and five years on the server. There is no extra fee for the LTS version, we make our very best work available to everyone on the same free terms. Upgrades to new versions of Ubuntu are and always will be free of charge.

OK, enough with the commercial. What I got from that was the word: *FREE*.

But, now I wonder, will my mother be able to use it? OK, will she be able to run her Hoyle Poker CD on it? TO me that is where the rubber meets the road because I take care of dozens of mothers who rely on me… Until an OS is omnipresent and intuitive, which only happens when a cottage community organizes around a resource, it doesn’t match the MS or Apple solution.

BTW if you care what Ubuntu means: Ubuntu is an African word meaning ‘Humanity to others’, or ‘I am what I am because of who we all are’. The Ubuntu distribution brings the spirit of Ubuntu to the software world.

Final thoughts: I think this OS will catch on but through foreign contries first and then through non profits and about the same time the nerd populace eventually the small businesses and up from there… MS and Apple are going to fight hard enough to make it hard for any consolations.

My personal opinion: OASIS Open Document Format for Office Applications is more of a relevant issue. More on that later.

Sharp increase in Mac OS X flaws

June 1st, 2007

A sharp increase in the number of flaws being discovered in Mac OS X suggests that the Apple operating system may soon be every bit as prone to malicious attacks as Windows systems, according to a report from the SANS Institute, a Bethesda, Md.-based security training and research firm.

Mac OS X still remains safer than Windows because its relatively small installed base is a less attractive target for malicious hackers than Windows systems. But the number of flaws being discovered in the operating system is leaving its reputation as a secure alternative to Windows “in tatters,” according to the semiannual update to the SANS Top 20 list of Internet vulnerabilities.

“Users often feel invincible when they have their shiny silver-colored Apple and they are surfing the Web with it,” said Ed Skodis, a director at SANS. That may be a mistake, he said, because “there’s a significant amount of research going on for security vulnerabilities in the Mac OS.”

About 52 vulnerabilities were discovered in Mac OS X in 2005; 17 have been uncovered so far this year, said Amol Sarwate, manager of the vulnerability management lab at Qualys Inc., a Redwood Shores, Calif.-based security service provider.

The number of vulnerabilities reported last year was more than twice the number from 2004, when 24 flaws were discovered, Sarwate said. Out the flaws uncovered last year and so far in 2006, at least a third were considered critical, Sarwate said. During the past few months, users of Apple’s Safari Web browser also faced their first zero-day attack, which is an attack targeted at unpatched vulnerabilities.

Apple’s increasing market share and the company’s recent decision to build its systems around Intel Corp. chips have drawn increased hacker attention to its system, Skodis said. Similarly, Apple’s recent introduction of Boot Camp, which allows Intel-based Macs to run Windows XP, has also raised its risk profile, Skodis said. Though Windows XP runs in a separate partition on the Mac hard drive, it’s only a matter of time before malicious code becomes available that is capable of jumping over the two partitions on the hard drive, Skodis said. “It wouldn’t be hard to do,” he said.

At the same time, there appears to be a significant decline in vulnerabilities being reported in Windows services such as Internet Information Server, mail services and NetBIOS, Sarwate said. But that decline has been offset by a sharp increase in client-side flaws, including the Windows Metafile flaw (WMF) and Internet Explorer (IE) vulnerabilities, Sarwate said.

In fact, the emergence of several zero-days flaws in IE — including one that is currently unpatched — poses a major security risk for Windows users, said Rohit Dhamankar, manager of security research at the TippingPoint division of 3Com Corp.

Increasingly, zero-day flaws on Microsoft Corp. client systems are being used to install adware, spyware and other kinds of malicious code on end-user systems, he said. As a result, he said it may be time to rename IE “to ‘Internet Exploiter,’ because the chances of you being exploited using IE are much higher” these days, said Dhamanker, who is also the editor of the SANS Top 20 report.

The SANS study also showed that while Firefox continues to be a somewhat safer Web browser than IE, it is no panacea. According to SANS, users of Firefox and Mozilla have had to patch 11 vulnerabilities that can be exploited by a malicious Web page to run code over the past six months, in addition to several other critical vulnerabilities.

The SANS report also found an increase in vulnerabilities allowing direct access to databases, data warehouses and backup data, especially software from Oracle Corp. And SANS found a continuing increase in file-based attacks, particularly those using media and image files, such as the WMF. “In addition, we have seen a major upsurge in attacks using flaws in programs that process media files, such as Apple QuickTime/iTunes, Windows Media Player, RealNetworks RealPlayer, Macromedia Flash Player and Nullsoft Winamp,” the report said.

By Jaikumar Vijayan, Computerworld

Office 2007, buy it. You’ll respect me in the morning.

May 23rd, 2007

#1: The Ribbon
If you have used other Office 2007 applications, you are no doubt familiar with the Ribbon — and you either love it or hate it. Outlook 2007 uses the Ribbon, too, but not to the extent of other Office applications.

The main Outlook window doesn’t use the Ribbon, but most of the forms do. For example, start a new e-mail message or appointment, and the resulting Outlook item form includes the Ribbon. As in other Office 2007 applications, the main appeal of the Ribbon is that it exposes commonly used features. What’s more, the Ribbon exposes useful features that many users don’t know about or don’t bother with because they don’t want to spend the time hunting for the feature.

I’ve been using Office 2007 since the earliest beta and didn’t discover until this week that you can minimize the Ribbon. Right-click on any group on the ribbon and choose Minimize The Ribbon. Take the same action to restore it.

#2: Navigation Pane and To-Do Bar
Outlook’s Navigation Pane provides a quick and easy way to navigate Outlook’s folders, views, calendars, date navigator, and other items. When Microsoft introduced the Navigation Pane in Outlook 2002, it was a big improvement over the Outlook Bar. There are a couple of nice additions to the Navigation Pane in 2007.

You can now minimize the Navigation Pane to gain more screen real estate for messages, the calendar, and other views. To minimize the Navigation Pane, click the double left chevron in the upper-right corner of the Navigation Pane. This control changes to a double right chevron. Click that to restore the Navigation Pane.

When the Navigation Pane is minimized, it acts like the Windows task bar in auto-hide mode. Just click on the Navigation Pane to open it. After you select an item from the Navigation Pane, it minimizes itself again. If you don’t want to use the Navigation Pane at all, choose View | Navigation Pane | Off to turn it off. Choose View | Navigation Pane | On to turn it back on.

The To-Do Bar works much the same way as the Navigation Pane. You can configure the To-Do Bar to be minimized from the View menu. Then, when you need to use it, click on the double chevrons to expand or collapse it. You can also click on an area of the minimized To-Do Bar to temporarily expand it.

#3: RSS feeds
RSS, or Really Simple Syndication, is essentially an XML-based means to format news stories and other dynamically changing Web content so that RSS-aware software applications can access and retrieve this content automatically. Outlook 2007 supports RSS feeds, enabling you to receive information automatically from news and other Web sites that offer RSS content. RSS content arrives in Outlook much like e-mail messages and is stored in the RSS Feeds folder by default.

The easiest way to add a feed is to click on the RSS Feeds folder and then click on one of the featured feeds in the resulting RSS directory. You can also right-click on the RSS Feeds folder and choose Add A New RSS Feed to open the New RSS Feed dialog box, in which you enter the URL for the feed. To modify an existing RSS feed, choose Tools | Account Settings and then click the RSS Feeds tab. Here, you can set the synchronization schedule, change the folder to which new items are delivered, remove a feed, and make other configuration changes for the feed.

#4: Instant Search
Instant Search is one of those features you’ll come to love in a hurry. Instant Search in Outlook 2007 integrates Outlook with Windows Desktop Search to enable you to almost instantly locate items in Outlook. For example, you can type in a word or phrase and find every e-mail in the current folder that contains that word or phrase. You can also expand the search to incorporate all mail folders, including those stored in your archive folders.

Windows Desktop Search is included with Windows Vista. To use Windows Desktop Search on a Windows XP computer, you must download it from Microsoft. (For a look at how to use Desktop Search in Windows XP, see “Add Vista-like search capabilities to Windows XP.”)

Searching in Outlook 2007 is easy. Just click in the Search Inbox field located at the top of the current message window, type a word or phrase, and press ENTER. Outlook performs a search and displays a list of matching items in the window. Click Try Searching Again In All Mail Items to expand the search to all message folders. Click the X beside the search box to clear the search.

#5: Color categories
Categories in Outlook help you organize and locate information. They’ve been improved in Outlook 2007 with the introduction of color. Previous versions of Outlook offered colored flags you could use to identify items, but they were text-based categories. Now they’ve been replaced by color categories in Outlook 2007. The category color appears in the message header and in the Categories field in the header list. The main advantage of using color categories is that they make it possible to quickly identify items based on their category.

To assign a category, click the item and then click the Categorize button in the toolbar. You can select an existing color category from the resulting drop-down list, or click All Categories to create and assign a new category. The first time you use a color category, Outlook gives you the opportunity to rename it. Just type a new name in the resulting Rename Category dialog box and click Yes. If you don’t want to rename the category, click No.

You can easily organize a view by category. Simply click the Categories header to group by color category. You can also use a predefined Categorized Mail search folder to locate all message that have category assignments.

#6: Quick click category
Another handy color category feature in Outlook 2007 is the quick click category. This feature lets you assign a color category to a message with a single click.

To set the quick click category, click Categorize in the toolbar and then click Set Quick Click to open the Set Quick Click dialog box. Select the desired category and click OK. To apply the Quick Click Category to an item, just click in the Categories field for the item.

#7: Flag recipient for follow-up
You’re probably familiar with Outlook’s follow-up feature that lets you set a follow-up flag for items. For example, you might want to flag a message to follow up the next day with a phone call. A handy feature in Outlook 2007 is the capability to flag a message for a recipient to follow up.

For example, assume you want the recipient to take action by the end of the week on a message you send. When you are ready to send the message, click the Follow Up button in the Options group on the Ribbon, then choose Flag For Recipients. In the resulting Custom dialog box, choose the desired follow-up action from the Flag To drop-down list. Specify a reminder day and time and click OK. Then, send the message. When the reminder time arrives, the recipient will receive an Outlook reminder regarding the item.

#8: Calendar overlay
If you manage multiple calendars, you’ll really appreciate Outlook 2007’s new calendar overlay feature, which lets you combine multiple calendars into a single view. For example, you might track your personal appointments on a separate calendar from your business appointments. Or maybe you want to merge a sports calendar with your work or personal calendar, or look at two or three staff members’ calendars in one view. Calendar overlay provides a great means for identifying conflicts or getting a complete picture of your schedule.

Merging calendars is easy. Open the Calendar folder. Then, in the Navigation Pane, place a check beside the calendars you want to view. Outlook displays the calendars side by side. In the name tab at the top of one of the secondary calendars, click the View In Overlay Mode button to overlay the calendar with the primary one. Repeat for any additional calendars you want to overlay. To view the calendars separately, click the View In Side-by-Side Mode button in the calendar’s name tab.

#9: Scheduling Assistant
If you’re using Outlook 2007 with Exchange Server 2007, the Scheduling Assistant can help you choose a meeting time that works best for all of the specified participants. Unlike the AutoPick Next feature, which just automatically selects the next time slot that fits everyone’s schedules, the Scheduling Assistant analyses attendees’ schedules and suggests several times for the meeting. The Scheduling Assistant identifies for each suggested time how many of the attendees and resources (such as meeting rooms) are free. You can click on a suggested time slot and then choose a meeting room from the drop-down list of available rooms Outlook offers.

#10: Out-of-office scheduling
The Out Of Office Assistant, which enables you to generate out-of-office messages when using Outlook with Exchange Server, has also been improved in Outlook 2007. When used with Exchange Server 2003 or earlier, the out-of-office features are essentially the same in Outlook 2007 as in Outlook 2003. The only difference is the dialog box you use to specify the out-of-office message and rules. To set out-of-office options, regardless of which version of Exchange Server you are using, choose Tools | Out Of Office Assistant.

When used with Exchange Server 2007, you have additional out-of-office features. First, you can schedule your out-of-office period ahead of time. To do so, open the Out Of Office Assistant, choose Send Out Of Office Auto-Replies, select Only Send During This Time Range, and enter the beginning and end dates and times for the out-of-office period. When the start date and time arrives, Exchange begins sending out-of-office replies.

The other Exchange Server 2007-specific out-of-office feature is the capability to send out-of-office replies to people inside your organization that are different from the replies that go to people outside your organization. The Out Of Office Assistant dialog box offers two tabs, one for internal replies and one for external replies. Just click the appropriate tab and enter the out-of-office reply you want to use for that group.

All in all this forceful application has so much in it than 2003 or the Apple 2004 versions it is easy to choose this as a jump to version. Buy it and enjoy it.